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33 classes with availability
Selling to Major Accounts: A Strategic Approach
American Management Association See all classes by this school
Master the strategic framework for selling to large, complex accounts in this focused account management seminar. Learn to build targeted sales plans, identify high-value prospects, and improve sales performance by working smarter and focusing your energy where it counts most.
Feb 17th
9am–5pm ET
Meets 3 Times
$2,895
25 Seats Left
Apr 14th
10am–6pm ET
Meets 3 Times
$2,895
25 Seats Left
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Wed. Feb 17th, 9am–5pm ET
(24 hours over 3 sessions)
Selling Skills ► Into Action
Improving Communications See all classes by this school @ Virtual Classroom
Boost sales with a UB4me, client-first approach that treats selling as a shared exchange of value and a way to serve customers. This class works on building strong relationships by asking the right questions, understanding their needs, and offering solutions that will fit. You will learn how to work with the right prospects, enabling you to run better sales conversations and close more business with confidence.
Wed. Mar 24th, 10am–2pm ET
(4 hours)
Frontline Customer Service Representative Training (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your ability to deliver exceptional customer experiences by growing emotional intelligence, a proactive mindset, and effective collaboration skills. The program empowers professionals to handle stress, work through conflicts, and make thoughtful decisions under pressure. Gain actionable insights so you can lift internal accountability and grow into a trusted advisor for customers and colleagues alike.
Customer Service Manager Training (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your ability to deliver exceptional customer experiences by growing emotional intelligence, a proactive mindset, and effective collaboration skills. The program empowers professionals to handle stress, work through conflicts, and make thoughtful decisions under pressure. Pull in actionable insights so you can lift internal accountability and grow into a trusted advisor for customers and colleagues alike.
Empowered to Evolve: Positive Leadership Through Change
SkillRise360 See all classes by this school
Strengthen your ability to lead with confidence in times of uncertainty. This program equips leaders with practical strategies to build trust, foster resilience, and maintain momentum through change. Participants gain insight into the human dynamics of transition while developing a positive, results-focused leadership approach.
All levels
18 and older
Mon. May 17th, 1–5pm ET
(4 hours)
Emotional Intelligence in Action
SkillRise360 See all classes by this school
Grow the emotional intelligence skills that drive stronger teamwork, clearer communication, and more effective leadership at work. The practical session zeroes in on self-awareness, empathy, motivation, and relationship management through real-world scenarios and interactive exercises. Walk away with actionable methods to manage emotions, handle challenges, and contribute to a healthier, more resilient workplace.
All levels
18 and older
Apr 27th
1–4pm ET
$299
50 Seats Left
Aug 31st
9am–12pm ET
$299
50 Seats Left
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Tue. Apr 27th, 1–4pm ET
(3 hours)
Transforming Customer Complaints Into Wins
SkillRise360 See all classes by this school
Learn to turn customer complaints into opportunities for stronger relationships and improved service. Develop practical skills in active listening, conflict resolution, and de-escalation while maintaining professionalism under pressure. Identify recurring service issues and transform challenging interactions into lasting customer loyalty.
All levels
18 and older
May 11th
1–4pm ET
$299
50 Seats Left
Sep 8th
1–4pm ET
$299
50 Seats Left
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Tue. May 11th, 1–4pm ET
(3 hours)
Empathetic Leadership
SkillRise360 See all classes by this school
Build the leadership skills needed to cultivate trust, strengthen collaboration, and grow high-performing teams through empathy-driven practices. The workshop focuses on practical communication strategies, inclusive decision-making, and handling difficult conversations with confidence and care. Participants leave with actionable tools to create engaged, motivated, and resilient workplace cultures.
All levels
18 and older
Jun 11th
9am–12pm ET
$299
50 Seats Left
Aug 3rd
1–4pm ET
$299
50 Seats Left
Aug 9th
1–4pm ET
$169
50 Seats Left
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Fri. Jun 11th, 9am–12pm ET
(3 hours)
Emotional Intelligence in Hybrid Teams
SkillRise360 See all classes by this school
Strengthen communication, trust, and engagement across today's blended work settings. This virtual learning experience builds essential emotional and interpersonal skills for moving through both remote and in-person collaboration with confidence. Participants pick up practical tools for encouraging empathy, managing emotions, and supporting high-performing, connected hybrid teams.
All levels
18 and older
May 18th
9:30–11:30am ET
$249
50 Seats Left
Jun 23rd
9–11am ET
$249
50 Seats Left
Nov 18th
1–3pm ET
$159
50 Seats Left
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Tue. May 18th, 9:30–11:30am ET
(2 hours)
Customer Service: Transforming Unhappy Customers
SkillRise360 See all classes by this school
Learn to manage customer frustration and transform challenging interactions into opportunities for lasting loyalty. Explore the emotional triggers behind service escalations and apply a structured recovery framework. Develop practical strategies to resolve conflicts, restore trust, and strengthen customer relationships.
All levels
18 and older
Wed. Oct 13th, 5:30–7:30pm ET
(2 hours)
Certificate in Emotional Intelligence (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Develop greater self-awareness and strengthen your ability to connect with others through the power of emotional intelligence. This course equips you with the skills to navigate conflict, foster meaningful relationships, and thrive in both personal and professional environments.
All levels
18 and older
Entrepreneurship 101 (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Look at the essentials of starting and growing a successful business, from securing funding to managing operations and scaling strategically. The course hands aspiring entrepreneurs the tools and insight they need to navigate challenges and build a sustainable venture.
All levels
18 and older
Handling a Difficult Customer (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Learn how to handle high-pressure customer interactions with professionalism and composure. The course gives you proven methods to de-escalate tense moments, manage stress, and build lasting positive relationships.
All levels
18 and older
More classes to explore
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Lean Six Sigma Green Belt Certification
Six Sigma Development Solutions, Inc. See all classes by this school - Virtually Online
The Lean Six Sigma Green Belt course is full of games, videos, and other active learning. You will learn powerful root cause analysis tools as well as using Minitab as a statistical analysis tool throughout the course. The instructors will keep you engaged and excited! At the end of the course, the Master Black Belt Instructor will give you the tools to complete your Six Sigma Green Belt Certification project.
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
PMI Risk Management Professional (PMI-RMP)
NetCom Learning See all classes by this school
PMI Risk Management Professional (PMI-RMP) course is designed for project managers who want to proactively reduce the probability of project failure. In this course, you will learn to use proven approaches and techniques specific to risk management. You will learn to plan and analyze projects so as to minimize risk in a formal environment. You will identify, analyze, and address uncertainty throughout the project lifecycle and incorporate lessons...
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
Lean Six Sigma Green Belt Certification
KnowledgeHut See all classes by this school
Enhance your quality management skills with our Lean Six Sigma Green Belt Certification. Learn to define, measure, analyze, improve, and control processes using proven Six Sigma methodologies. Gain expertise in project selection, Lean principles, statistical analysis, and control techniques to drive continuous improvement and operational excellence. Ideal for professionals seeking to elevate their strategic and problem-solving capabilities.
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
Lean Six Sigma Green Belt Certification
Six Sigma Development Solutions, Inc. See all classes by this school - Virtually Online
The Lean Six Sigma Green Belt course teaches the importance of data and statistics when solving a process problem. You will learn powerful root cause analysis tools as well as using Minitab as a statistical analysis tool throughout the course. The instructors will keep you engaged and excited! At the end of the course, the Master Black Belt Instructor will give you the tools to complete your Six Sigma Green Belt Certification project.
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
Lean Six Sigma Green Belt Certification
Six Sigma Development Solutions, Inc. See all classes by this school - Virtually Online
The Lean Six Sigma Green Belt course is full of games, videos, and other active learning. We will be using simulations to learn the importance of data and statistics when solving a process problem. Learn powerful root cause analysis tools as well as Minitab. At the end of the course, the Master Black Belt Instructor will give you the tools to complete your Six Sigma Green Belt Certification project quickly and effectively.
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
Lean Six Sigma Green Belt Certification
Six Sigma Development Solutions, Inc. See all classes by this school - Virtually Online
The Lean Six Sigma Green Belt course has games, videos, and other active learning. We will be using simulations to learn the importance of data and statistics. You will learn powerful root cause analysis tools as well as using Minitab as a statistical analysis tool throughout the course. At the end of the course, the Master Black Belt Instructor will give you the tools to complete your Six Sigma Green Belt Certification project quickly and effectively.
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
Lean Six Sigma Green Belt Certification
Six Sigma Development Solutions, Inc. See all classes by this school - Virtually Online
The Lean Six Sigma Green Belt uses simulations to learn the importance of data and statistics when solving a process problem. The instructors will keep you engaged and excited! At the end of the course, the Master Black Belt Instructor will give you the tools to complete your Six Sigma Green Belt Certification project quickly and effectively.
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
