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Uncertainty and stress affect people in different ways. Well-intended comments and opinions can be misinterpreted, turning every day conversations into unproductive arguments – and misunderstandings become even more likely when we’re working remotely. Overview While you can’t avoid all work conflicts, you can change the way you handle these...

TALKPOWER SKILLS TRAINING FOR:  Eliminating feelings of self-consciousness Reducing rapid heartbeat Eliminating too-rapid speech Eliminating loss of concentration Eliminating thought blocking Reducing high anxiety Eliminating uncontrolled body movement (trembling hands and shaky legs) Eliminating breathlessness Freezing up at the podium...

The Effective Facilitator: Maximizing Involvement and Results Want superior facilitation experiences? Look no further. This is your go-to course to hone in on core facilitation skills to create positive and seamless flow. Your role as a facilitator demands exceptional interpersonal skills, keen observation, insight and tact. Like a conductor, you must...

How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed...

This is the chance for you to make a difference in how you communicate with others. Learn how to prepare for public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly, enabling participants...

Apply well-honed communication techniques to navigate common work challenges. This distinctive certificate program incorporates skill practice, role-play activities and real-time feedback to help you take your communication skills to the next level. Using real-life workplace scenarios in a supportive environment, you’ll practice communicating with...

Who Should Attend Early career professionals or anyone interested in enhancing their fundamental verbal communication skills, including coordinators, specialists, analysts, consultants, associate managers, project managers, and leadership-track administrative professionals. Let’s face it: There’s no substitute for in-person, one-on-one communication,...

Feel empowered when called upon to “stand and deliver” in spontaneous moments Who Should Attend: All business professionals at any point in their careers who need to develop and improve their in-the-moment communication capabilities and confidence. It’s happened to all of us—you’re asked unexpectedly during a meeting to give a project...

This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas...

Building Better Work Relationships: New Techniques for Results-Oriented Communication In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your...

Take your public speaking to the next level! Speak, present and communicate with poise, power and persuasion. Who Should Attend: This seminar is recommended for every executive with some prior public speaking experience who must speak in front of groups, make presentations, sell ideas to others or face cameras and microphones. From presentations...

Want to turn your creative writing chops into a healthy freelance paycheck? From email marketing, SEO and web copy to writing for social media and advertorial, get the skills you need to break into advertising as a creative writer. In this 5-week Online Copywriting Class, Copywriting Master and Branding Guru Michelle Nam Fischer (Clients include T-Mobile,...

Learn how to handle yourself in just about any situation! Are you afraid to speak up in meetings? Unsure of how to express your ideas with the same confidence you see in others? Don’t miss this opportunity to discover powerful assertiveness techniques you can use every day, everywhere. You'll learn how to send the right signals so you...

The Digital Marketing program is designed to help students with an interest in marketing create a portfolio and begin an entry level position in the digital marketing field. The curriculum is a project-based course that blends marketing theory, critical thinking skills, and practical experience to prepare students for an entry-level position in a...

Behavioral Interviewing: Building a Consistent Framework and Process Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely...