Business Leadership Skills

This leadership class will open the door for new leaders in today's workforce. Investing in leadership training will help build your team's management fundamentals, and give participants the skills and confidence to motivate and boost performance.

The course is interactive, fast-paced, fun, and full of tips and techniques you can use immediately.

This 1-day leadership class is ideal for trainees who are new to leadership, or existing leaders who need to get more out of their team members. Topics include leading by example, managing teams effectively, change management, conflict resolution, and delegation.

Learning objectives

• Delivering constructive feedback
• Develop a confident, professional leadership style
• Supervise former coworkers or friends
• Communicate clear instructions to employees
• Manage employee confrontations
• Establish credibility quickly
• Conduct effective performance appraisals
• Techniques to conduct more effective job interviews
• Manage a variety of attitude problems
• Use active listening techniques to really hear employees
• Develop a Personal Action Plan
• Build a high-performance team

Detailed course outline

• Deliver constructive feedback that produces positive change, not resentment or anger.
• Strategies for curbing absenteeism and tardiness.
• Turn chronic complainers into satisfied employees.
• Develop a confident, professional leadership style.
• Supervise former coworkers or friends without hassles or stress.
• Save hours each week by avoiding classic timewasters that wreck a supervisor’s schedule.
• Communicate clear instructions that employees will immediately understand.
• Manage employee confrontations in a calm and professional manner.
• Maintain respect and compliance for rules while still remaining friendly with the staff.
• Establish credibility quickly and earn the respect of those up and down the ladder.
• Conduct effective performance appraisals that result in improved employee performance.
• Techniques to conduct more effective job interviews.
• Understand why good employees quit and how you can reduce turnover.
• Present and implement needed changes in a way that employees will more likely embrace.
• Manage a variety of attitude problems.
• Speak up powerfully and confidently in meetings.
• Use active-listening techniques to really hear what employees are telling you.
• Develop a Personal Action Plan for one year and five years.
• Increase your visibility within your organization to enhance promotion opportunities.
• Create a work environment where employees feel free to express ideas.
• Resolve conflicts and disagreements.
• Build a high-performance team that’s the envy of your organization.
• Grow into a respected leader eagerly followed by employees.

All classes are currently live and online. Trainees have the option to repeat their training in-person (for FREE) after CV-19.