Business Leadership Skills

at Training Connection - Downtown

Course Details
$350 5 seats left
Start Date:

Fri, Apr 28, 9:00am - 4:00pm Pacific Time

Next start dates (1)

Downtown, Downtown/Northeast
915 Wilshire Blvd Suite 1800
Btwn Harbor Fwy & S Figueroa St
Los Angeles, California 90017
Purchase Options
Class Level: All levels
Age Requirements: 14 and older
Average Class Size: 5

Flexible Reschedule Policy: This provider has flexible, free rescheduling for any-in person workshop. Please see the cancellation policy for more details

What you'll learn in this business training:

This leadership class will open the door for new leaders in today's workforce. Investing in leadership training will help build your team's management fundamentals, and give participants the skills and confidence to motivate and boost performance.

The course is interactive, fast-paced, fun, and full of tips and techniques you can use immediately.

This 1-day leadership class is ideal for trainees who are new to leadership, or existing leaders who need to get more out of their team members. Topics include leading by example, managing teams effectively, change management, conflict resolution, and delegation.

Learning objectives

  • Delivering constructive feedback
  • Develop a confident, professional leadership style
  • Supervise former coworkers or friends
  • Communicate clear instructions to employees
  • Manage employee confrontations
  • Establish credibility quickly
  • Conduct effective performance appraisals
  • Techniques to conduct more effective job interviews
  • Manage a variety of attitude problems
  • Use active listening techniques to really hear employees
  • Develop a Personal Action Plan
  • Build a high-performance team

Detailed course outline

  • Deliver constructive feedback that produces positive change, not resentment or anger.
  • Strategies for curbing absenteeism and tardiness.
  • Turn chronic complainers into satisfied employees.
  • Develop a confident, professional leadership style.
  • Supervise former coworkers or friends without hassles or stress.
  • Save hours each week by avoiding classic timewasters that wreck a supervisor’s schedule.
  • Communicate clear instructions that employees will immediately understand.
  • Manage employee confrontations in a calm and professional manner.
  • Maintain respect and compliance for rules while still remaining friendly with the staff.
  • Establish credibility quickly and earn the respect of those up and down the ladder.
  • Conduct effective performance appraisals that result in improved employee performance.
  • Techniques to conduct more effective job interviews.
  • Understand why good employees quit and how you can reduce turnover.
  • Present and implement needed changes in a way that employees will more likely embrace.
  • Manage a variety of attitude problems.
  • Speak up powerfully and confidently in meetings.
  • Use active-listening techniques to really hear what employees are telling you.
  • Develop a Personal Action Plan for one year and five years.
  • Increase your visibility within your organization to enhance promotion opportunities.
  • Create a work environment where employees feel free to express ideas.
  • Resolve conflicts and disagreements.
  • Build a high-performance team that’s the envy of your organization.
  • Grow into a respected leader eagerly followed by employees.

All classes are currently live and online. Trainees have the option to repeat their training in-person (for FREE) after CV-19.

                                                Still have questions? Ask the community.

                                                Refund Policy

                                                Please send all requests to [email protected] .

                                                We are unable to offer refunds for cancellations, however we can issue you a training voucher for the same value that can be used to book any class in the future.

                                                Rescheduling requests made 7 days before the commencement of the training are free. Rescheduling that takes place within 7 days of the commencement of the training will incur a $100 administration fee. We do not charge for student substitutions at any time.

                                                Due to the Coronavirus we are waving the transfer fee when you reschedule your training.

                                                While we make every effort to deliver classes as scheduled, we reserve the right to reschedule previously confirmed classes for a variety of reasons including but not exclusively, the illness of the Trainer. In such cases, we will endeavor to inform the Client as soon as possible of the new training dates. We are not liable for any additional expenses incurred as a result of rescheduling training.

                                                We are not able to offer refunds or training vouchers for no-shows or uncompleted courses.


                                                Google Map

                                                Training Connection

                                                All classes at this location

                                                The easiest access is from the State 110N Freeway (Harbor Hwy)

                                                If traveling North-bound on 110N Hwy

                                              • Take the 9th St exit
                                              • Turn Left at Figueroa Street
                                              • Turn Left into Wilshire Blvd
                                              • 915 Wilshire is on the Right (look for the Bank of the West located in our lobby)

                                              • The entrance to our parking garage is also on the left hand side of building.

                                                If traveling South-bound on 110S Hwy
                                              • Take the 4th St exit towards WILSHIRE blvd / 6TH St / 3RD St
                                              • Turn left at Wilshire Blvd
                                              • 915 Wilshire is on the Left (look for the Bank of the West located in our lobby)

                                              • The entrance to our parking garage is also on the left hand side of building.

                                                Start Dates (2)
                                                Start Date Time Teacher # Sessions Price
                                                9:00am - 4:00pm Pacific Time TBD 1 $350
                                                9:00am - 4:00pm Pacific Time TBD 1 $350

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                                                Reviews of Classes at Training Connection (146)

                                                (146 Reviews)
                                                Business Leadership Skills
                                                Reviewed by Josh B. on 12/11/2021
                                                This was an incredibly insightful course, I can’t believe Carol packed so much into just a few hours! The course very quickly became catered to our exact team and circumstances. Carol is a wizard who is exceptional at listening and has endless useful life experiences to draw from. Our team walked away with a lot of new tools to work with. We highly recommend, and will likely be back again!
                                                Business Leadership Skills
                                                Reviewed by Allison A. on 3/5/2021
                                                Carol was thoughtful and intentional in her development and delivery of the course. I genuinely enjoyed learning from her and I have practical takeaways to use with my team.
                                                Business Leadership Skills
                                                Reviewed by Samantha S. on 11/5/2020
                                                This course was very useful and informative! I've walked away with specific skills of how I can improve as a leader and communicate more effectively. Carol was professional, kind and a great teacher! Would definitely recommend.
                                                Business Leadership Skills
                                                Reviewed by Anonymous on 1/3/2022
                                                Business Leadership Skills
                                                Reviewed by Amy B. on 12/17/2021
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                                                School: Training Connection

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                                                Our main focus is to provide exceptional computer desktop and business skills training. We strive to achieve this by following a 5 cornerstone approach:

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