IT Classes in Chicago, IL

Atlassian JIRA is an issue and project tracking software to plan, track and manage projects.  JIRA is mainly used by angile development teams to customize their workflows, team collaboration, and release software with confidence. Note: Effective July 1, 2020, all customers are required to wear a mask or face covering at all times while in our...

The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management. The ITIL Foundation certificate in IT Service Management is not intended to enable the...

Our ITIL Foundation® and Certification course material is designed by ITIL master instructors to ensure that participants pass the ITIL® Foundation certification exam. MSys ITIL certification training makes participants familiar with ITIL framework which is a source of good practice in IT service management. Our hands-on training helps participants...

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Design publication.  The ITIL Intermediate Qualification: Service Design Certificate is a free-standing qualification, but is also...

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management and strategy as documented in the ITIL Service Strategy publication.  The ITIL Intermediate Qualification: Service Strategy Certificate is a free-standing qualification...

ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. This class prepares you to sit for the ITIL Foundation certificate exam. Course Outline Unit 1: Introduction Topic A: Course Objectives...

Business analysis is a research discipline of identifying business needs and determining solutions to business problems. Solutions often include a systems development component, but may also consist of process improvement, organizational change or strategic planning and policy development.  This class will prepare you to sit for the Business...

Learn to create visualizations including box and whisker plots, dual axis, and combination charts. Create and edit calculations, use parameters. Tell a data story with dashboards by creating a dashboard framework and implementing actions. Create trends, distributions, and built-in forecasting. Course Outline 1. Going Further with Visualizations:...

Cisco Certified Network Associate (CCNA) validates the ability to install, configure, operate, and troubleshoot medium-size route and switched networks, including implementation and verification of connections to remote sites in a WAN.  CCNA curriculum includes basic mitigation of security threats, introduction to wireless networking concepts...

With an increasing demand for TOGAF Certified Professionals in today's job market, obtaining your TOGAF Certification can lead to enhanced employment opportunities, promotions and an increase in salary. Attending EA Principals’ TOGAF Training course is one of the most effective and efficient ways to become a TOGAF certified professional. Accredited...

Learn to navigate your way around Windows, the Basics before you tackle any program today. It's a must for anyone working in the computer job market today. You'll be introduced to: Making Shortcuts for your desktop Windows Explorer  Dropping & Dragging  How to change to a left-handed mouse  Using Wordpad & Notepad ...

This is a 10-week part-time or 1-week accelerated course. This 10-week course will teach you how to use large datasets to make critical decisions. The Big Picture: Confidently make—and defend—critical decisions using the results of your data analysis. Skills, Tools, & Strategies: Use Excel, SQL, and Tableau to spot trends and drive business...

Agile Scrum or Agile Project Management is an iterative and incremental method of managing the design and build activities for engineering, information technology, and new product or service development projects in a highly flexible and interactive manner. We offer a 3-day (or 6-evening) instructor-in-the-room Agile Scrum Master training course designed...

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Transition publication.  The ITIL Intermediate Qualification: Service Transition Certificate is a free-standing qualification, but...

The intent of the Managing across the Lifecycle (MALC) qualification is to give candidates the skills to  support an organization’s service delivery by bridging the service lifecycle stages. The qualification demonstrates that candidates have learned the value of one combined service management practice as opposed to separate subject areas....