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Leading Teams and Groups

Learn how to lead teams effectively by mastering team dynamics, communication, leadership, and conflict resolution. Sessions cover strategies for lifting team performance, from building trust to delivering constructive feedback.

  • Beginner
  • 18 and older
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  • Live Online
  • 22 hours & 30 minutes over 3 sessions
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Start Dates (0) $1,299/person

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Class Description

Description

Offerings Included:

  • Three days of instructor-led, practical training from industry specialists
  • Exclusive course workbook provided
  • A recognized certificate documenting successful completion
  • Study at an accredited educational institution
  • Professional development: 1.8 CEUs
  • Limited enrollment ensures personalized attention

Develop the knowledge and strategies necessary to become an exceptional leader of teams and work groups. Enhance your team's performance significantly by managing responsibilities with confidence and encouraging members to reach their full potential.

Appropriate Audience:

Team leaders, department heads, and managers directing temporary teams, permanent teams, or work groups. This program is beneficial for anyone tasked with establishing and supporting effective teams.

What You'll Accomplish:

  • Characterize leadership expectations and obligations in team contexts.
  • Specify team direction, objectives, specific tasks, and individual responsibilities.
  • Optimize the utilization of various personality expressions and approaches.
  • Describe best practices for managing remote and distributed teams.
  • Describe contemporary leadership frameworks.
  • Measure the functioning and outcomes of your team.

Course Organization

Module 1: Fundamental Team Components and Success Criteria

  • Differentiate between team structures and group structures.
  • Define what constitutes a team and the fundamental requirements for team success.
  • Examine methods for managing difficulties and obstacles within teams.

Module 2: Characteristics That Define High-Performance Teams

  • Enumerate circumstances that predict team performance and outcomes.
  • Formulate shared direction and measurable outcomes for teams that support bigger organizational objectives.
  • Assess primary attributes distinguishing successful team environments.

Module 3: Growing Teams and Preventing Common Issues

  • Clarify the evolutionary stages of team development.
  • Explain methods supporting team development and relationship building.
  • Examine typical team issues and solutions for improvement.

Module 4: Efficient Approaches to Guiding Teams

  • Attach particular management tasks to team development progression.
  • Execute the Kouzes-Posner leadership method to strengthen team results.
  • Recognize the leader's responsibilities in building cooperation and mutual respect.

Module 5: Strengthening Team Interaction Through Attentive Listening

  • Describe communication patterns that support genuine listening and understanding in group settings.
  • List various listening approaches and practical applications in team environments.
  • Examine reaction choices and significance in team interactions.

Module 6: Delivering Constructive Feedback for Improved Team Performance

  • Clarify why feedback proves vital for team development.
  • Master approaches for sharing growth-focused feedback to enhance team effectiveness.
  • Use the Insight Inventory to understand and strengthen team relationships.

Module 7: Resolving Team Disputes and Different Viewpoints

  • Learn approaches for working through disagreements within team contexts.
  • Investigate various methods for managing disagreement and their appropriate implementation.
  • Strengthen the team environment by making conflict resolution normal and constructive.

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

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Graduate School USA

Graduate School USA (GSUSA) is a premier provider of workforce training and professional development, serving federal, state, and local governments, businesses, and adult learners across the U.S. It’s been delivering real-world, results-oriented education since 1921, offering over 500 courses—spanning HR, leadership, cybersecurity, project management, and more—in flexible formats tailored to today’s public sector needs.

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