This course includes
- 2 days of live, project-based training from experts
- Proprietary workbook included
- Verified digital certificate of completion
- Learn at an accredited institution
- Credits: 1.2 CEUs
- Small class sizes
Learn the essential skills for establishing healthy group dynamics and developing a strong team. Whether you are a team leader or team member, gain the skills necessary for effective team performance in this highly interactive course. Bring this course on-site to train your entire team cost effectively.
Target Audience
This course is ideal for both team leaders and members who want to establish healthy group dynamics and develop a strong, cohesive team. It is particularly beneficial for those looking to enhance their team’s performance through effective collaboration and interaction. Participants will gain essential skills for fostering effective team performance in a highly interactive setting.
What You'll Learn at a Glance
- Identify the characteristics of high-performing teams.
- Analyze the behavioral differences that exist between group members and team players.
- Explain the importance of collaborative relationships within teams.
- Identify the stages of team development.
- Explain the team's needs in the task of maintenance dimensions of team functioning.
- Explain the importance of a team charter in building a common understanding of team purpose and goals.
- Define the various roles essential in managing the team process.
- Work through disagreements and conflicts within the team.
- Describe the value of influence within teams.
- Identify methods for team problem-solving and decision-making.
- Explain various communication techniques that promote more effective dialogue within the team environment.
- Identify personal communication strengths and weaknesses that enhance/inhibit collaboration.
- Prepare key elements for effective team meetings.
- Develop an individualized action plan for immediate application in the work environment.
Course Syllabus
- Module 1: Introduction to Teams
- Describe how current teams are performing
- Differentiate between groups and teams
- Identify behavioral characteristics of team members
- Module 2: Team Development
- Understand the stages of team development: forming, storming, norming, performing
- Recognize the importance of collaborative relationships in team building
- Discuss individual differences and their role in successful teams
- Module 3: Building an Effective Team
- Define team needs and understand the role of a team charter
- Identify appropriate roles in a team and the importance of task vs. maintenance roles
- Learn the key elements of team dynamics for building a high-performing group
- Module 4: Effective Team Communication
- Understand the differences between defensive and supportive climates
- Develop ground rules for effective meetings
- Identify common communication barriers and develop strategies for overcoming them
- Module 5: Resolving Conflict
- Describe the functional and dysfunctional characteristics of conflict in teams
- Identify conflict resolution styles and their impact on team dynamics
- Use influence strategies to manage conflict and maintain team unity
- Module 6: Group Agreement and Problem Solving
- Learn techniques like Force Field Analysis and Nominal Group Technique for problem solving
- Understand the importance of consensus and decision-making in teams
- Develop action plans for resolving team conflicts and enhancing problem-solving
- Module 7: Conclusion
- Reflect on the course and develop an action plan for applying the learning in the workplace
- Summarize key takeaways and evaluate the course
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.
