Since we have a variety of services, we have different refund policies for each service, but we reserve the right to deduct registration and/or bank fees for each refund.
ONLINE & IN-PERSON WORKSHOPS
For one-day workshops:
- You must cancel 2 business days in advance of the workshop to receive a refund less 5% cancellation fee. The sooner you let us know, the better so that we can fill your seat.
- If you tell us less than 2 business days before the start of the workshop, we will, on special occasions, allow you to roll over your registration to a future workshop.
For multiple-week workshops (workshops that meet more than once):
- You must cancel 8 business days before the day the workshop begins. The sooner you let us know, the better.
ONLINE EMAIL COURSES, AUDIO COURSES & WRITING CHALLENGES
There are no refunds for online email workshops, audio courses, and online writing challenges. However, we may be able to roll your registration fee over to another workshop or a comparable coaching session.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
