More Professional Classes in NYC, New York

Have you ever noticed that there are some people we just seem to get along with really easily, and then there are others that just rub us up the wrong way? We find ourselves talking at cross purposes & arguments & misunderstanding seem to erupt from nowhere.  Often, what’s at the root of this are our individual behavioral styles –...

You also have an open territory that needs to be filled as quickly as possible. Where do you start? How do you gain the respect of your team? How can you maximize the skills of each team member? And how do you respond to your manager’s demands? In this seminar, you will gain critical-to-success management skills, from proven communication techniques...

Covering both federal, state and city regulations, learners will understand the employer-employee relationship, the regulation of discrimination in employment, unions, tort law, and labor law. Note: Classroom location listings are also posted outside the CAPS office and the lobby of the 17 Lexington Avenue building.

At this seminar, you’ll take the next step toward becoming a strategic marketing guru. You’ll discover cutting-edge strategic marketing models—and their real-world applications. And you’ll get the strategic marketing knowledge and tools you need to increase the spending rate of current customers and cost-effectively acquire new ones…integrate...

This course will provide students with a deeper and broader understanding of security issues and will place students in a better position to lead their efforts in participation, compliance and updating. This course will also cover topics such as the US Container Security Initiative, the US Bioterrorism Act, the World Customs Organization and International...

The Lean Six Sigma Black Belt course by GreyCampus imparts a strong understanding of the Lean concepts, Six Sigma methodologies, and DMAIC methodology to control variations in the process and to identify and reduce waste. It also helps the students to prepare for the IASSC Lean Six Sigma Black Belt certification exam along with the GreyCampus certification...

Overview Qlik Sense is one of the leading business intelligence and data visualization tools available. This class provides an excellent overview of the features in Qlik Sense and how to use them to get the most insights from your data. Audience This two-day course is designed for the beginner Qlik Sense user. It will help you understand and use the...

Every writer needs a good editor to push the work to its best possible state. But your work won’t reach a professional editor unless it’s already in excellent shape. A dilemma, to be sure. That’s why you need to be a skilled editor of your own work. Perhaps your great ideas and stories are clouded by such things as clunky language, pallid verbs,...

Fundamental Selling Techniques for the New or Prospective Salesperson Start your sales career the right way—with this intensive introduction to selling. Who Should Attend: Salespeople, sales support, as well as potential candidates for sales positions who want to build and revitalize their existing selling skills. Because of the mounting pressure...

Global Supply Chain Management: Best Practices in Import and Export Operations Master your international supply chain with the most up-to-date skills and tactics Who Should Attend: New, mid-level and experienced purchasing professionals, including global supply chain executives; import and export operations personnel; traffic and logistics managers;...

WordPress is the premier content management system for those seeking an easy, user-friendly way to set up and maintain a website. In this class, you’ll walk through the basics of getting your site live quickly and discover various free templates as well as premium resources that require little to no coding skills and will have your site looking polished...

Providing customer service excellence is what will keep your customers coming back. Who Should Attend: Customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, small business owners—as well as managers who want customer service training in order to reinforce...

The Purpose Practical training for you to learn to properly pitch and present your project to book publishing industry professionals, Hollywood, the media and others. Who It's For It's designed for Writers & Authors, Screenwriters & Scriptwriters like you. What It Provides A safe space for you to develop the pitch and presentation for...

This is a two-in-one combo training boot camp designed and delivered by experts to help you prepare and successfully acquire your Lean Six Sigma Green and Black belts from the International Association of Six Sigma Certification (IASSC). The IASSC Lean Six Sigma Combo training by GreyCampus will dive into all the concepts under the purview of the certifications...

Emotional Intelligence & Customer Service in Times of Crisis Session 1 of Customer Service in Time of Crisis In times like these, people are in reaction mode. They’re working more from “fight vs. flight” than using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that...