Mastering the Art of Critical Conversations
- All levels
- 21 and older
- $2,695
- 780 Mission St, San Francisco, CA
- 15 hours over 2 sessions
Thankfully we have 1 other Communications Class for you to choose from. Check our top choice below or see all classes for more options.
Speakeasy Inc. @ 100 Pine St, San Francisco, CA
Learn how to develop a communication style that gets results and engages listeners with this three-day program at Speakeasy Inc. Uncover your unique style and gain the skills needed to become a more effective communicator, while also creating a supportive environment for open communication within your team.
Apr 17th
8:30am–5:30pm PDT
Meets 3 Times
Apr 24th
8:30am–5:30pm PDT
Meets 3 Times
May 8th
8:30am–5:30pm PDT
Meets 3 Times
May 20th
8:30am–5:30pm PDT
Meets 3 Times
This class has 3 more dates.
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If you're like most people, you run into trouble when conversations turn from routine to crucial. Your body’s natural fight-or-flight response takes over. The knee-jerk response is to run and dodge the topic, hide behind an email, or just wing it and hope for the best.
Productivity stems from face-to-face communication, as well as your ability to express controversial and risky opinions effectively. Attend this course and practice using real-life models to conduct difficult conversations on any topic. You’ll gain the skills and summon the courage to step up, speak openly and honestly, and get results that count.
Who Should Attend
Anyone who wants to be better prepared to manage critical conversations that can have a significant impact on relationships at work.
How You Will Benefit
What You Will Cover
Outline
Learning Objectives
What Is a Critical Conversation?
Managing Emotional Responses
Understanding the Critical Conversation
Preparing for Critical Conversations
When a Critical Conversation Catches You Off Guard
For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.
If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.
Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.
Please email us at [email protected]
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
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American Management Association
UNION SQUARE
780 Mission St
Btwn 4th & 3rd Streets
San Francisco, California 94103 UNION SQUARE
780 Mission St
Btwn 4th & 3rd Streets
San Francisco, California 94103
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