Communicating Up, Down and Across the Organization

*** This is an online course. Zoom link will be sent to you upon enrollment. Overcome public speaking fear with gradual exposure, in a supportive environment. Based out of New York City for 30 years, we are now offering these classes online to an international audience. ****30 Years of Testimonials: https://www.speakeeezi.com/success.htm Zenspeak...

*** This is an online session. Zoom link will be sent to you upon enrollment. Overcome public speaking fear with gradual exposure, in a supportive environment. Observe a trial class to see if it's right for you. Based out of New York City for 30 years, we are now offering these classes online to an international audience. This one trial class is...

How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed...

Get effective leadership skills for managers to inspire and influence your people to achieve team goals! Who Should Attend: New managers, team leaders and business professionals interested in acquiring effective leadership skills for managers. When should you be a motivator...and when should you be a coach? Can you empower team members to self-manage?...

Building Better Work Relationships: New Techniques for Results-Oriented Communication In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your...

The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results No matter how compelling the vision or how brilliant the strategy, without leadership communication, there is no execution. The ability to get buy-in, garner trust and inspire loyalty en masse isn't a skill you have to be born with. Now you can learn to develop grace under...

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership. Take this course to fill your skill gaps and elevate your team—and your...

Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful...

Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success.  How you handle your customers can directly affect your individual goals as...

Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who all have different interests and viewpoints. This seminar will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy...

Leaders at all levels must be active and qualified advocates of diversity and inclusion (D&I) to ensure it's part of the organization’s culture and business strategy.  This unique 3-day certificate program goes beyond standard D&I courses, and helps you develop skills to become a champion of diversity and a leader of inclusive teams. ...

Without strong and effective relationships in business, today’s fast-paced, team-based and global work environments can’t function with peak efficiency. Maximum results will not be achieved. Emotional Intelligence (EI) competencies are at the heart of effective workplace relationships and productivity. Today we use EI as an integrated set of skills...

Enhance your performance with management and leadership capabilities. Who Should Attend Experienced administrative professionals, including executive secretaries, administrative assistants, secretaries or other members of the administrative support staff who need to expand their management skills so they can better support their organization and...

Managing Emotions in the Workplace: Strategies for Success Understand how emotions affect your job performance—and learn practical techniques to manage them. Unsure how to manage anger or frustration? Do you swallow your feelings until you can't hold back, then say too much? Are you in charge of your emotions, or are they in charge of you? If...

Fundamental Selling Techniques for the New or Prospective Salesperson Because of the mounting pressure facing salespersons in today’s landscape, this challenging profession is becoming even more competitive. But many prospective sales professionals don’t have the necessary sales training and understanding of the fundamentals of selling. This...

Why become a collaborative leader? Because it gives you the ability to break down silos, energize your team and bring out the best in your direct reports. From collaboration skills to collaborative leadership behaviors, this course gives you the roadmap to be an adaptive manager: someone who can create clarity, vision and build mutual trust...

Full Course Title: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure Welcome to chaos—otherwise known as the world in which we all work today. Attend this seminar and get proven solutions for managing chaos and minimizing its negative impact. First, you’ll discover how you can harness the energy of a dynamic, though often...

Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation. You’ll learn how to: Motivate every member of your team—even if they don’t share your values Use positive and...

Your writing says a lot about you. Weak writing can be a sign that you lack professionalism and credibility. Strong writing conveys that you are skilled and trustworthy. This practical 1-day course comes packed with in-class exercises and offers immediate feedback to help you quickly develop this crucial skill. Learn a simple process for crafting a...

Unleash your personal power to negotiate, influence and persuade Who Should Attend: This persuasion and influencing course is ideal for those who need to have work done through others—or who need to convince another person to buy into an idea or follow up on a request. Whether you’re dealing with bosses, colleagues, staff members or senior...