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Project Communication Skills

  • Beginner
  • 18 and older
  • $850
  • Online
  • 12 hours over 4 sessions

Start Dates (0)

  • $850
  • Online
  • 12 hours over 4 sessions
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Class Description

Description

What you'll learn in this communications course:

Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn’t all. 

Strong communication also nurtures healthy team relationships. And in today’s highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. 

Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success—and ultimately, to future project success.

In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation.

In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals’ internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. 

Paired with the course’s real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully—and with less conflict, both personally and professionally.

Prerequisites:

Participants will need a basic understanding of project management. Additionally, before attending class, they will take a formal, personalized assessment. A soft copy of their reports will be generated and sent out before the course begins. Individuals should print it out and bring it to class (or, in the virtual classroom, they may have it available for viewing on a secondary device).

Who Should Attend

  • Project managers
  • Project team members
  • Program managers
  • Those who interface with project teams, functional managers, customers, and suppliers/vendors

At the end of this program, you will be able to:

  • Identify basic elements of communication and explain how they affect teams
  • Explore how your assessment style impacts you and how you communicate with people of other styles
  • Infer how your style impacts the way(s) you send and interpret emails and instant messages
  • Analyze real-world email and instant messaging practices to determine how they affect communication and relationships
  • Explore best practices for formal project communications and presentations
  • Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict
  • Identify solutions for virtual teamwork communication challenges

Course Topics

Foundation Concepts

  • Communication as a foundation skill
  • Elements of communication
  • Communicating across media
  • Targeting your audience
  • How communication impacts team performance

The Assessment Framework

  • Overview of the assessment’s approach
  • Exploring assessment report
  • Increasing your effectiveness with other assessment styles

Email and Instant Messages

  • Preferred communications and assessment styles
  • The email brands we create
  • Assessment styles and email
  • Emotion and email
  • Email guidelines and best practices
  • Anatomy of an email
  • The seven deadly email sins
  • Instant messages and other interfaces

Project Communications and Presentations

  • Communicating across the project lifecycle
  • Project templates
  • Structuring a presentation
  • Delivering a presentation

Interpersonal and Team Communication Skills

  • Communication styles and techniques
  • Managing conflict in a project environment
  • Styles and conflict
  • Communication and global team leadership

Virtual Communication

  • Leading global virtual teams
  • Virtual processes and technology
  • Virtual team leadership

Summary and Next Steps


Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

School Notes: Note: International Institute for Learning may reach out to you directly for additional information prior to your class starting date.

Refund Policy

  • Cancellations received up to 15 business days before the course are fully refundable.
  • After that, cancellations are subject to the entire course fee.
  • Please note that if you don’t cancel and don’t attend, you will still be responsible for payment.
Substitutions may be made at any time. To make a substitution, cancel or reschedule a course, please contact CourseHorse at [email protected].

If the school finds it necessary to cancel a course due to low enrollment, a full refund less a 5% non-refundable registration fee will be made. We will not be responsible for participant’s airfare and/or hotel expenses or cancellation fees. Dates, times and prices of all courses are subject to change.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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International Institute for Learning

IIL's commitment to improving organizational performance with Intelligence, Integrity and Innovation has made us a trusted learning partner to thousands of global companies -- in more than 150 countries for over 25 years.

Core competencies for individuals and organizations include Project, Program and...

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