Listening + Speaking

This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas...

At one time, “Let’s meet” meant a face-to-face conversation. Today, your meetings take place in a variety of settings, using multiple platforms from phones, to videoconferences, or online. Challenge & Solution How do you project confidence and credibility in virtual meetings? How do you share information clearly, engage your audience,...

Looking to run workshops for your team? Learn what differentiates the good, the bad and the ugly of workshop facilitation in this practical session. Are you a functional expert - in a domain such as design, marketing, HR or technology - and find that you need to facilitate workshops as part of your role so that your stakeholders or clients can collaborate...

In a world of change that’s accelerating, fear and uncertainty silence creativity and stifle collaboration. What would happen if you could build a fearless culture? Navigating change takes intentional design and action; it also requires courage, creativity, and adaptability. Being fearless doesn't mean ignoring our fears, but conquering what holds...

Communicate Effectively With Others to Achieve Your Goals To become a better communicator and gain commitment from others, you need to understand your own style first—and then how to flex it. Discover your own preferred style and evaluate the opportunities and challenges of that style in working with others. Learn how to adapt your style while...

This HIGHLY INTERACTIVE class is Laura's most requested workshop! Recognize the many benefits of not avoiding, but instead “leaning into” challenging conversations. Understand and practice a proven 3-part method for conducting difficult conversations to produce good outcomes. Explore delivery habits that help and hinder communication including...

It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected...

How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed...

Research has shown that senior executives evaluate conversations with their managers based on personal credibility and the ability to solve business needs. This one-day program coaches the essential skills to lead a conversation that uncovers needs and positions a manager’s ideas as a value-add solution. The missing component in most executive...

Who Should Attend Early career professionals or anyone interested in enhancing their fundamental verbal communication skills, including coordinators, specialists, analysts, consultants, associate managers, project managers, and leadership-track administrative professionals. Let’s face it: There’s no substitute for in-person, one-on-one communication,...

Professionals who can write clearly and correctly are far more valuable to an organization than those whose business writing is filled with errors. Whether you need to refresh your knowledge of grammar and punctuation—or know what’s grammatically correct but can’t always explain why—this highly interactive and collaborative course is the perfect...

You’re at a pivotal time in your career and determined to distinguish yourself as a high performer. To set yourself apart and accelerate your success, you need to gain and hone your communication skills. Challenge & Solution You may need to break some bad communication habits. Tall order? Not when you understand and practice key communication...

Learn how to create a powerful, safe, and purposeful workplace culture with The Culture Design Canvas The Culture Design Canvas is a strategic tool that captures the culture of an organization in one page, to drive alignment and uncover areas of opportunities. Join our online Culture Design Masterclass, and get all the tools, templates, skills, and...

Learn how to handle yourself in just about any situation! Are you afraid to speak up in meetings? Unsure of how to express your ideas with the same confidence you see in others? Don’t miss this opportunity to discover powerful assertiveness techniques you can use every day, everywhere. You'll learn how to send the right signals so you get the right...

This online communication skills training can help you be more effective within any organization. Your ability to communicate can make or break your career. Here is your chance to increase your effectiveness and find your best voice—even when you're under pressure. Learn how to engage in clear, two-way communication to convey information...ideas...and...

Communication and Interpersonal Skills for Technical Professionals Who Should Attend All technical and IT professionals who need to develop the interpersonal and communication skills necessary to effectively convey their knowledge to those around them. Whether you’re an IT professional, engineer, scientist, or researcher, communicating with others—both...

Take your public speaking to the next level! Speak, present and communicate with poise, power and persuasion. Who Should Attend: This seminar is recommended for every executive with some prior public speaking experience who must speak in front of groups, make presentations, sell ideas to others or face cameras and microphones. From presentations...

Do you know how to identify and understand what other people are really thinking, or truly feeling, in any business meeting, presentation or negotiation? Do you know how to recognize the underlying attitudes, hidden beliefs, or unconscious biases of coworkers or decision-makers? Ignoring or misreading an unspoken agenda can cause you...