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Thankfully we have 33 other Operations Classes for you to choose from. Check our top choices below or see all classes for more options.

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ToP Facilitation Methods

  • All levels
  • 16 and older
  • $1,150
  • Online Classroom
  • 18 hours over 3 sessions

Start Dates (0)

  • $1,150
  • Online Classroom
  • 18 hours over 3 sessions
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Class Description

Description

What you'll learn in this operations course:

Do you struggle with circular conversation in meetings that don't seem to go anywhere?
Are you anxious about what to do when conflict arises or someone dominates the conversation?
Do you feel like a used car salesman trying to get people to stay committed and motivated to group projects?

In this engaging course you will learn three simple, universally applicable approaches to help you confidently move any group from conflict or confusion to consensus and commitment.

Focused Conversation
A universal framework to generate meaningful, productive dialogue around any topic.

  • Conduct purposeful, productive meetings and discussions
  • Stimulate candid feedback
  • Surface new ideas and solutions

Consensus Workshop
Infuse a group with creative energy and bring diverse opinions and perspectives into an agreement everyone can own and support.

  • Tap rational and intuitive thought processes
  • Respectfully integrate diverse ideas into a larger whole
  • Generate practical and creative solutions from multiple perspectives
  • Minimize conflict and achieve consensus

Action Planning
Quickly plan and prepare a group project for launch, and develop shared commitment to timelines, tasks, and success measures. 

  • Analyze the current reality and set inspiring goals
  • Maximize group ownership and creativity
  • Craft a doable plan with clear ownership, timelines and success measures

Immersive demonstrations, hands on practice, peer coaching, and real life application opportunities will ensure you leave with confidence to immediately put your new skills to use. 

You’ll receive: step-by-step manual and resource guide + 1 hour of free expert coaching.

Course Applicable To:

  • Project and Team Leaders
  • Facilitators, Trainers and Consultants
  • Project & Change Managers
  • Managers and Supervisors
  • Executive Directors and Board Members
  • Educators and Health Practitioners
  • Active Citizens and Community Workers
  • Government Employees and Elected Officials
  • UX and Product Designers
  • Community organizers
  • Community Engagement Managers
  • Others who lead meetings or collaborate with groups of any kind

Prerequisites

None

Continuing Ed Credits

13.5 NCHEC (CHES & MCHES)
14.5 AICP (APA)
14 PDU (CAPM)

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

Cancellation/Transfer Policy:

  • You will be refunded all but $100 of your registration fee if you cancel more than 11 business days prior to the course start date.
  • If you cancel 11 business days or less before the start date, you will not receive a refund.
You will have up to six months to transfer your registration fee to another course. A $100 transfer fee will apply unless the new course is in the same area.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at Institute of Cultural Affairs (2)

(4.5-star rating across 2 reviews)
  • ToP Facilitation Methods

    Reviewed by Ana B. on 11/15/2018
  • ToP Facilitation Methods

    Reviewed by Darrin H. on 9/14/2018

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Institute of Cultural Affairs

Institute of Cultural Affairs (ICA) promotes a just and sustainable world through empowering cultural dimensions of the social process. Its programs focus on systemic change and social transformation through the development of resilient communities, organizations, and individuals. ICA began in the 1960s...

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Institute of Cultural Affairs

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