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Diversity, Equity and Inclusion Certificate Program

Develop the skills to become a champion of diversity and a leader of inclusive teams with the Diversity, Equity, and Inclusion Certificate Program at the American Management Association. Learn to recognize individual identity, understand biases, and foster a thriving culture that promotes respect and trust. Take the first step towards building a more inclusive organization.

  • All levels
  • 21 and older
  • $3,295
  • Live, interactive online classroom
  • 235 hours over 30 sessions
Diversity, Equity and Inclusion Certificate Program
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  • $3,295
  • Live, interactive online classroom
  • 235 hours over 30 sessions
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  • Wed, Apr 24 at 11:00am - 7:00pm
  • Thu, Apr 25 at 11:00am - 7:00pm
  • Fri, Apr 26 at 11:00am - 6:30pm
  • Mon, May 20 at 9:00am - 5:00pm
  • Tue, May 21 at 9:00am - 5:00pm
  • Wed, May 22 at 9:00am - 4:30pm
  • Mon, Jun 03 at 9:00am - 5:00pm
  • Tue, Jun 04 at 9:00am - 5:00pm
  • Wed, Jun 05 at 9:00am - 4:30pm
  • Mon, Jun 24 at 9:00am - 5:00pm
  • Tue, Jun 25 at 9:00am - 5:00pm
  • Wed, Jun 26 at 9:00am - 4:30pm
  • Wed, Jul 10 at 9:00am - 5:00pm
  • Thu, Jul 11 at 9:00am - 5:00pm
  • Fri, Jul 12 at 9:00am - 4:30pm
  • Mon, Aug 12 at 10:00am - 6:00pm
  • Tue, Aug 13 at 10:00am - 6:00pm
  • Wed, Aug 14 at 10:00am - 5:30pm
  • Wed, Sep 11 at 9:00am - 5:00pm
  • Thu, Sep 12 at 9:00am - 5:00pm
  • Fri, Sep 13 at 9:00am - 4:30pm
  • Mon, Oct 14 at 11:00am - 7:00pm
  • Tue, Oct 15 at 11:00am - 7:00pm
  • Wed, Oct 16 at 11:00am - 6:30pm
  • Mon, Nov 11 at 10:00am - 6:00pm
  • Tue, Nov 12 at 10:00am - 6:00pm
  • Wed, Nov 13 at 10:00am - 5:30pm
  • Mon, Dec 09 at 9:00am - 5:00pm
  • Tue, Dec 10 at 9:00am - 5:00pm
  • Wed, Dec 11 at 9:00am - 4:30pm
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Class Description

Description

What you'll learn in this management course:

Build skills to lead and foster diversity and inclusion in your organization

Leaders at all levels must be active and qualified advocates of diversity and inclusion (D&I) to ensure it's part of the organization’s culture and business strategy. 

This unique 3-day certificate program goes beyond standard D&I courses, and helps you develop skills to become a champion of diversity and a leader of inclusive teams. 

You’ll learn to recognize the uniqueness and multidimensional aspects of individual identity, understand biases on a deeper level, and explore behaviors that promote trust. You will also gain knowledge and tools to help you foster a thriving culture that promotes these values. Apply what you learn in a specially designed, interactive capstone project. 

Added bonus: You’ll also receive an exclusive AMA certificate in recognition of your completion of this program.

Course Objectives:

  • Establish a common language through definitions. 
  • Understand the business imperative for diversity and inclusion in the workplace. 
  • Reflect on the multidimensional, multicultural aspects of individual identity.

Who Should Attend:

Leaders at all levels, HR professionals, or others who are responsible for or wish to take responsibility for diversity and inclusion in their organization.

Leaders at all levels must be active and qualified advocates of diversity and inclusion (D&I) to ensure it's part of the organization’s culture and business strategy. This unique 3-day certificate program goes beyond standard D&I courses, and helps you develop skills to become a champion of diversity and a leader of inclusive teams. You’ll learn to recognize the uniqueness and multidimensional aspects of individual identity, understand biases on a deeper level, and explore behaviors that promote trust. You will also gain knowledge and tools to help you foster a thriving culture that promotes these values. Apply what you learn in a specially designed, interactive capstone project.

Added bonus: You’ll also receive an exclusive AMA certificate in recognition of your completion of this program.

Certificate Programs include additional post-course resources:

  • On demand lessons to reinforce key skills
  • Best practice skill refreshers
  • Articles offering practical tips and tactics

How you will benefit:

  • Learn the nature of biases and how to overcome them
  • Identify emotionally intelligent leadership communication strategies
  • Apply mindfulness practices when individuals or teams experience difficult situations
  • Enhance your abilities to hold and participate in meetings that are inclusive
  • Take ownership of helping to create and manage a culture of respect, civility and trust

What you will cover:

  • Learning how our brains process information and how biases are created
  • Differentiating between overt and unconscious bias
  • Applying strategies for cultural and communication awareness when managing healthy conflict
  • Identifying emotionally intelligent leadership communication strategies
  • Assessing your team’s stress level and mood to remain optimistic and productive
  • Developing skills for facilitating a team’s ability to work effectively together
  • Identifying unhealthy practices and behaviors in the workplace
  • Taking steps to implement a healthy culture of respect, civility and trust
  • Identifying strengths and development needs using the inclusive leadership assessment
  • Honing the art of inclusive meetings
  • Building an inclusive leader action plan
  • Capstone activity: Applying skills in a real-world scenario

Course Outline:

Introduction to Diversity and Inclusion

  • Establish a common language through definitions.
  • Understand the business imperative for diversity and inclusion in the workplace.
  • Reflect on the multidimensional, multicultural aspects of individual identity.

Bridging Communication Differences

  • Describe the importance of flexing with communication style preferences as an inclusive leader.
  • Explain your preferred communication style and those of others.
  • Recognize obstacles that ineffective listening can cause.
  • Identify the two types of micro-messages and recognize micro-inequities.

Emotional Intelligence and Diversity and Inclusion

  • Understand the relationship between Emotional Intelligence and Diversity.
  • Identify strengths and development needs using the Inclusive Leadership Assessment.
  • Develop a skill for facilitating teams’ ability to work effectively together.
  • Identify intercultural leaders’ challenges.

Leading a Successful Multicultural Team

  • Identify strengths and development needs using the Inclusive Leadership Assessment.
  • Develop skills for facilitating a team’s ability to work effectively together.
  • Identify your ideal network to accomplish your goals and advance your career.
  • Identify leadership challenges.

Conducting Difficult Conversations Successfully

  • Use a model to hold difficult conversations.
  • Identify characteristics of debate, discussion, and dialogue.
  • Practice dialogue in conversations.

Your Vision and Plan for an Inclusive Workplace

  • Review the seminar’s key tools and takeaways.
  • Create an inclusive vision for your workplace.
  • Build an Inclusive Leader Action Plan.

Capstone: Practice and Application

Put into practice some of your instructional learnings and personal insights from this seminar.

Use role-play to simulate real situations and interactions.

Receive feedback to incorporate into your inclusive leadership development plan.

Observe others’ role-plays and provide them with thoughtful feedback.

Putting Your Plan into Action

  • Distill what you’ve learned from the seminar instruction, activities, and capstone.
  • Finalize your Inclusive Leader Action Plan

Reviews:

★★★★★
"outstanding learning experience"
Frederica was knowledgeable, engaging, energetic and effective. She made the virtual class an outstanding learning experience.

Kimberly V. 
8/23/2020


Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at American Management Association (5)

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