Discover Classes. Earn Rewards.

Leadership and Management Development

Transforming leaders into effective and clear communicators, this course empowers them to create a more productive and successful organizational culture. Gain the skills to coach strategically, inspire ownership and innovation, and improve interpersonal communication. Enhance your leadership abilities and make a positive impact on your team.

  • All levels
  • 18 and older
  • $399
  • Virtual Classroom
  • 4 hours
Book Now

No Booking Fees. Lowest Price Guaranteed. Earn Rewards.

Give as a Gift Save to WishList

188 people wishlisted

Start Dates (2)

  • $399
  • Virtual Classroom
  • 4 hours
  • Online login instructions will be sent to registrants prior to the class date.
5 seats left
Book
5 seats left
Book
Showing 12 of 2

Class Description

Description

What you'll learn in this management course:

This course transforms leaders into more effective and clear communicators. Changed leaders will transform the culture of the organization into a more productive and higher-performing environment that encourages clarity, ownership, initiative, and success.

In this class, supervisors and managers develop the people skills necessary to move their staff forward to the desired goal.

This session uses the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey of an individual’s productivity preferences and learning styles. The assessment  identifies the individual’s work and learning preferences for 4 styles and 12 environmental and mindset preferences. These elements affect, positively or negatively, how each individual achieves and performs in work-based learning environments. They also affect the way in which individuals concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others.

Attendees will gain knowledge and skills required to:

  • Discover Learning/Productivity Style differences, making better use of team diversity
  • Coach effectively and strategically, increasing employee engagement
  • Set personal / professional goals, marking progress toward objectives
  • Inspire greater sense of ownership and ability to take initiative with customers
  • Empower staff to innovate, increasing customer satisfaction and loyalty
  • Practice and improve giving feedback with confidence and positivity
  • Create positive messages, modeling a problem-solving, can-do attitude
  • Improve interpersonal communications, meaning an increased public perception of authority and expertise

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

No refunds will be issued.

  • If the Customer reschedules 29 or more business days prior to the start of the class, there will be no rescheduling charge.
  • If the Customer reschedules 8-28 business days prior to the start of the class, there will be a 25%-of-class-price rescheduling charge.
  • If the Customer reschedules 2-7 business days prior to the start of the class, there will be a 50%-of-class-price rescheduling charge.
  • If the Customer reschedules 1 business day or fewer prior to the start of the class, Customer will pay a rescheduling fee equal to 100% of the cost of the program.
  • If the Customer does not attend a public class in which s/he enrolled and for which s/he paid, and has not contacted CourseHorse in writing to provide notification and to reschedule, all fees will be forfeited.
  • If Customer notifies CourseHorse of the need to reschedule attendance in a public class in accordance with the terms herein, unused, paid enrollment credit(s) for a that class may be used for up to one year past the date of the originally-scheduled class.
Improving Communications makes every effort to run scheduled public classes. Occasionally, unforeseen difficulties cause these classes to be postponed or canceled. We will provide Customers with as much advance notice as reasonably possible under the circumstances.

Once Customer is notified of a class postponement or cancellation, Customer may reschedule, accept credit to be applied to future classes (valid for up to one year), or request a refund less a 5% non-refundable registration fee.

Please keep this policy in mind when making travel arrangements. We shall not be liable for any travel costs.

Reviews of Classes at Improving Communications (45)

(4.6-star rating across 45 reviews)
  • Leadership and Management Development

    Reviewed by Adame B. on 12/17/2021
    Great class
  • Leadership and Management Development

    Reviewed by Jennifer C. on 6/16/2021
    Small class size allowed for a more tailored discussion on topics of interest covered within class. Four hours was a bit tight to cram all that knowledge in, but somehow he made it work.
  • Leadership and Management Development

    Reviewed by Sean H. on 3/6/2020
    This class was fantastic. The points that were covered were extremely relevant and sparked very healthy discussion. The course book is a great resource that is easy to use and our instructor, Rich Atkins, was very knowledable, personable and funny. A great class that I would recommend for veteran and beginners in leadership roles.
  • Leadership and Management Development

    Anonymous review on 10/6/2019
    This was a really fun class. Small groups in varying business platforms. John Epstein was a very good moderator/educator.
  • Leadership and Management Development

    Anonymous review on 12/11/2018
    The course was good, but some improvements may help. (1) I think there were too many people relative to the size of the room; it would have been better to hold fewer people in that room or use a much larger room, for a more comfortable seating arrangement and a chance to cover more content during the day (2) The instructor didn't stick to the schedule he announced at the beginning of the class and bypassed a designated break by over an hour (3) It would have helped to have had water bottles in the room or announced to the entire class at the beginning of class where water was located. I was very uncomfortable during the first ~2.5 hours because I was need in water but was too polite to disrupt the class to go get a drink. I was waiting to ask during the 10:30 break, which didn't happen until 11:45 or so my discomfort made it slightly more difficult to focus on the class.
  • Leadership and Management Development

    Reviewed by Nancy V. on 4/12/2018
    I had a great experience taking this class! Learned a great deal of new skills and can’t wait to be able to apply them in my day to day work routine.
  • Leadership and Management Development

    Reviewed by Siddiq N. on 6/2/2017
    This was a very information and inspiring course
  • Leadership and Management Development

    Reviewed by Gary H. on 3/6/2020
  • Leadership and Management Development

    Reviewed by Matthew S. on 10/20/2019
  • Leadership and Management Development

    Reviewed by Svetlana K. on 10/4/2019
  • Leadership and Management Development

    Reviewed by Leah C. on 6/10/2019
  • Leadership and Management Development

    Reviewed by Bernice C. on 6/7/2019
  • Leadership and Management Development

    Reviewed by Alexandra a. on 12/6/2018
  • Leadership and Management Development

    Reviewed by Jennifer T. on 8/9/2018
  • Leadership and Management Development

    Reviewed by Jesse S. on 12/1/2016
See 3 More Course Reviews
loading...
See reviews for other classes at Improving Communications
loading...
Hide Reviews

Review Summary by CourseHorse

The classes at Leadership and Management Development were generally well-received. Many appreciated the small class size that allowed for more in-depth discussions and tailored content. Instructors were able to make full use of the four-hour course to deliver comprehensive lessons. Students found the material to be highly relevant to their roles, sparking healthy discussions and learning opportunities. The instructors were highly praised for their knowledge, humor, and communication skills. Students walked away with new leadership skills that they look forward to applying in their daily work routines. Quotes: 1. "Small class size allowed for a more tailored discussion on topics of interest covered within class." 2. "The points that were covered were extremely relevant and sparked very healthy discussion." 3. "Learned a great deal of new skills and can’t wait to be able to apply them in my day to day work routine."

Benefits of Booking Through CourseHorse

  • Booking is safe. When you book with us your details are protected by a secure connection.
  • Lowest price guaranteed. Classes on CourseHorse are never marked up.
  • This class will earn you 3990 points. Points give you money off your next class!

Questions & Answers (6)

Get quick answers from CourseHorse and past students.

Question from Christina S.
I just got a promotion at my job. I am the new director of my department. I was looking for some management/leadership coaching classes. Is this course right for me?
Answer from anonymous
This is the perfect class for the situation you described! What we cover in the class gives you a jump start on skills that would take years of experience to develop. If you have other questions, please ask.
Answer Show answer
Cancel
Question from Christina S.
Hello, is this class only a one-day session?
Answer from Brenda L. CourseHorse StaffCourseHorse Staff
Hi Christina! Yes, this is a one-day class.
Answer Show answer
Cancel
Question from Yousry
Do you give a certificate?
Answer from Rich A. Verified Educator
Yes. After completion, you may send a request for a Certificate of Completion and one will be sent to you.
Answer Show answer
Cancel
Question from Rajesh T.
How can I get into the March class for this?
Answer from Brenda L. CourseHorse StaffCourseHorse Staff
Hi Rajesh! You can click on "Book Now" the class on this page so you can reserve your seat. We only have 3 seats left as of today, so enroll as soon as you can before the seats run out. Thanks!
Answer Show answer
Cancel
Question from Davor
Hello, I would like to attend this course, but since I am from Montenegro, Europe, I would need to obtain US visa first. Is it possible to get an invitation letter, or any kind of confirmation of my plans to attend your course. I am a founder and CEO in HR Solutions Montenegro, and this course will help me improve my business. Best regards, Davor
Answer from anonymous
Yes, the Managing Director at Improving Communications can send an invitation letter to you. Please request one at [email protected].
Answer Show answer
Cancel
Question from anonymous
Is it taught in Spanish?
Answer from Brenda L. CourseHorse StaffCourseHorse Staff
This class is taught in English only.
Answer Show answer
Cancel
View all 6 questions

Similar Classes

Improving Communications

Do communication problems waste your time and money?

Improving Communications provides individuals and organizations with Business Writing, Public Speaking, Customer Service, Leadership, and UB4I® Sales training classes, as well as supplying a dynamic and engaging speaker for events.

Communication problems...

Read more about Improving Communications

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified Online educator.

Improving Communications

Give This Course as a Gift Card

  • Thousands of classes
  • No expiration
  • Unique and memorable gifts for any occasion
  • Personalized
  • Explore a passion, gain a new skill, discover a new hobby, engage in a memorable experience
  • Instant delivery
  • Lock in a price with the Inflation Buster Gift Card Price Adjuster™

Buy a Gift Card

Book this Class as a Group Event

Booking this class for a group? Find great private group events

Or see all Professional Group Events

Explore group events and team building activities ranging from cooking, art, escape rooms, trivia, and more.

CourseHorse Gift Cards

  • Creative & unique gift for any occasion
  • Thousands of classes & experiences
  • No expiration date
  • Instant e-delivery (or choose a date)
  • Add a personalized message
  • Lock in a price with the Inflation Buster Gift Card Price Adjuster™
Buy a Gift Card
gift card with the CourseHorse logo gift card with the CourseHorse logo
Loading...