Assertiveness Training
- All levels
- 21 and older
- $2,595
- 205 N Michigan Ave , Chicago, IL
- 22 hours & 30 minutes over 3 sessions
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In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required.
You’ll assess your areas of strength and growth in this critical skill, understand how social styles affect assertive behaviors and benefit by learning steps for conflict resolution. Overall enhance your assertiveness skills for immediate on-the-job use!
Who Should Attend
Associates, business professionals, team leaders and individual contributors who want to acquire the essential assertiveness skills.
How will you benefit
What You will cover:
Outline
Learning Objectives
Assertiveness Fundamentals
Personal Influences on Assertiveness
Communication—Skills, Challenges, and Tools
Conflict Management
Appropriate Assertiveness in Workplace Situations
Achieving a Healthy Balance—Personally and Professionally
For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.
If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.
Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.
Please email us at [email protected]
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
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The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
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American Management Association
The Loop, Downtown/Loop
205 N Michigan Ave 10th floor
Btwn East South Water & E Lake Streets
Chicago, Illinois 60601 The Loop, Downtown/Loop
205 N Michigan Ave 10th floor
Btwn East South Water & E Lake Streets
Chicago, Illinois 60601
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