Coaching and Mentoring

This course has been designed for personnel who wish to improve their coaching and mentoring skills using advanced techniques. This is becoming a core competency for project leaders and managers.

Course Benefits

Participants will discover some great techniques that can improve their coaching and mentoring skills. This three-day course will help teach participants:

• How coaching can be used to develop a team.
• The coaching and mentoring skills that help improve individual performance.
• The behaviors and practices of an effective coach.
  How to recognize employees’ strengths and give them the feedback they need to succeed.
• How to identify employee problems and ways that they can help correct them

Topics Covered

• Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

• Defining Coaching and Mentoring

The first part of the morning will be spent exploring what coaching and mentoring mean. Participants will also learn the coaching formula and key skill areas.

• Coaching Assessment Review

Next, participants will score their pre-assignment and discuss what areas for growth they can identify from it.

• Interpersonal Communication Skills

Communicating well is a key aspect of successful coaching. During this session, participants will explore different communication skills, including questioning techniques, probing tools, and listening skills.

• Critical Coaching Skills

In this session, participants will examine important coaching skills in small groups, including helping, mentoring, teaching, and challenging skills.

• Setting Goals with SPIRIT

This session will share the SPIRIT model for setting goals, as well as ways to help people get on track.

• Learning Styles and Principles

We learn in three different ways: by seeing, by hearing, and by doing. In a large group discussion, participants will identify ways to incorporate these methods into coaching. Participants will also learn about the seven principles of adult learning.

• The Benefits/Consequences Matrix

During this session, we will examine a tool that coaches can use to help gain buy-in for change from employees.

• Skills Involved in Coaching

Participants will work in small groups to complete a mix-and-match exercise that will familiarize them with key coaching skills.

• The Coaching Model

This session will explore a four-step coaching model that can be applied to any situation.

• Giving Effective Feedback

Next, participants will learn about the six elements of effective feedback.

• Coaching Problems

To wrap up the day, participants will examine case studies and offer solutions.

• Workshop Wrap-Up

Who Should Attend?

This is an ideal course for those who want to enhance their coaching and mentoring skills towards achieving full potential in current business environment.